Visual Merchandiser

Location: 2 Locations
Posted on: 02 September 2019

About Glue Store

Glue Store is a leading Youth Retailer specialising in street, denim, lifestyle clothing & accessories.

Being the House of Brands, we carry the hottest and on trend fashion from well-known international, national and local brands!

We see ourselves as more than a place our customers can go to ‘glue’ together an outfit, it is somewhere everyone can go to be inspired by what’s new and immerse themselves by a fresh and expressive culture.

We don’t only value our customers as our first priority, we take pride in valuing who we are and the team we are part of. We are constantly innovating and creating, as we explore the possibilities to ensure we are delivering unrivaled experiences for our customers.

Not only do we build friendships with our customers, we continue to build our knowledge and skills to ensure we’re giving our customers an experience they won’t get anywhere else. We are empowered to be accountable for our results and we always strive to make sure our customers’ look and feel their best. By going above and beyond day in and out, we accomplish our goals and together we celebrate our wins. 


About the role

As In-Store Visual Merchandiser, you will be working under the creative direction of the Cluster Visual Merchandiser, providing support to the VM's & Store based team.

You will be responsible not limited to the following tasks:

Visual Merchandising

  • Implementing VM directives and additional VM strategies as communicated by Support Office
  • Conduct daily walk- throughs with the Store Management team
  • Analyse range, product mix and stock reports on a weekly basis and implement moves as agreed to with the Store Manager based on the customer demographic and sell-through of product
  • Complete window displays according to the directive
  • Discuss any VM concerns with the Store Manager & Cluster VM
  • Ensure all merchandise is styled according to company directive
  • Ensure VM standards are maintained as per Company Standards
  • Acknowledge and approach customers (when sales Team is busy), and provide exceptional service before passing onto a sale person
  • Assist in processing stock – unpacking, tagging, hanging etc during peak periods
  • Ensure merchandise is replenished throughout the day with support from the sales teams maximise customer sales

Customer Service

  • Always making our customers our first priority
  • Being there for our customers and giving them 100% of our attention
  • Taking a fun & creative approach to selling
  • Building friendships with our customers
  • Ensuring our customers look and feel their best
  • Going above and beyond for our customers
  • Making our customers day, whether they buy or not
  • Assisting Customers with queries, processing sales, returns and gift vouchers
  • Assisting your Department Managers and share your product knowledge with Customers
  • Escalating any customer complaints to management
  • Thrives on smashing their KPI’s

Team Work

  • Be part of a team that values themselves and their Team Members
  • Builds respect with their team
  • Empowers one another to be accountable and own their results
  • Has fun while getting the work done with energy and a positive attitude
  • Learns from our experiences and celebrates the wins together
  • Work under the guidance and support of your Store Manager, alongside team to achieve KPI’s and targets
  • Ad-hoc tasks as required


Who we are looking for

  • Tertiary Qualifications in Visual Merchandising ( Cert IV / Diploma) highly regarded
  • Creative Flare and an eye for detail
  • Fashion retail experience is highly regarded 
  • Someone who thrives on delivering memorable experiences to their Customers
  • An energetic go-getter who strives to achieve their targets
  • Someone who is accountable and owns their results
  • Radiates a positive attitude and is willing to continuously grow and learn
  • Team player who not only values themselves but their entire team
  • Is willing to step out of their comfort zone and explore the possibilities
  • An enthusiastic who is creative and loves having fun
  • Someone who makes a conscious effort to make the day of those who surround them
  • Loves who Glue Store is and what we stand for


To apply, submit your Resume today!

Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your Australian Working Rights.



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